US TAVO PET SHIPPING & TAX DETAILS
Below, we’ve outlined details of what you can expect with shipping & taxes when ordering from Tavo Pet Direct.
Pricing
Standard Shipping is FREE for all Tavo Pet Direct orders.
Timing
Most orders are shipped via FedEx Ground from our warehouse in Washington State.
You should receive your order within 10 business days following your order confirmation. We do not offer weekend deliveries. If you have a rural zip code, please allow up to an additional two days.
For two-day shipping, orders must be placed by 2 p.m. EST to ship that day. All other orders will be processed the following business day.
Orders placed after 2 p.m. EST Monday through Thursday and 11:59 p.m. EST Friday through Sunday will be processed the following business day. Therefore, an order placed with 2-day shipping that ships on a Thursday would be delivered on the following Monday.
Please note: Two-day shipping may be impacted by weather-related or other uncontrollable circumstances. Therefore, it is always a good idea to check with FedEx for alerts and areas impacted.
Tavo Pet observes the following US holiday calendar:
- New Year's Eve
- New Year's Day
- MLK Jr. Day
- Good Friday
- Memorial Day
- Juneteenth
- Independence Day
- Labor Day
- Thanksgiving Day and the Friday following.
- Christmas Eve
- Christmas Day
Orders placed on these days will ship the following non-holiday business day.
Where does Tavo Pet ship?
We ship to all 50 states.
Our site does NOT process orders shipping to US territories, international addresses, or P.O. boxes.
Please note: We ship our items via FedEx and do not ship to an APO, AE, or addresses outside the U.S.
Editing your order
Should you for some reason need to edit your order before it has shipped, you can do so by calling our consumer service team at 1.888.912.0375 or by submitting an online request to Tavo Pet Consumer Service.
Tax specifics
Tavo Pet charges the appropriate state tax based on the delivery address of your order. Where required, tax will also be applied to the shipping and handling charges. The sales tax displayed at checkout is the final tax applied.
Delivery carrier
All orders ship via FedEx.